Important Information
Policies
To help make your stay at Dhow Palace Hotel in Zanzibar City as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to support a smooth historic-city stay.
- Check-In & Check-Out
Check-in generally begins in the afternoon, with check-out required by late morning. Early arrival and late departure depend on availability.
- Identification & Payment
Valid photo identification is required at check-in. Accepted payment methods typically include major cards and cash, subject to confirmation at arrival.
- Cancellation Policy
Cancellation terms vary by room type and rate. Guests should review the specific conditions attached to their booking prior to arrival.
- Smoking & Pets
Indoor areas are non-smoking. Pets are not permitted at the property.